1. Introduction

This Commissioned Sales Policy outlines the terms under which The Parrot House (“we”, “us”, or “our”) agrees to sell a parrot on behalf of a client (“the owner”). By submitting a parrot to be sold through our platform or in-store service, the owner agrees to the terms outlined in this policy.

2. Commission Fee (20%)

• The Parrot House charges a 20% commission on the final sale price of the parrot.

• This commission is deducted automatically from the sale proceeds before payment is made to the owner.

• The commission covers marketing, listing, handling enquiries, and managing the sale process.

3. Assessment & Acceptance

• All parrots submitted for sale must undergo an initial assessment to ensure they meet our welfare, health, and behavioural standards.

• We reserve the right to decline any parrot for sale if it does not meet these standards or if adequate documentation is not provided.

4. Required Documentation

The owner must provide accurate and complete documentation, including:

• Proof of ownership

• Any available health or vet records

• Age, species, and behavioural information

• Details of diet and care routines

Failure to provide accurate information may result in refusal of consignment.

5. Listing & Marketing

• Upon acceptance, the parrot will be photographed, listed on our website, and promoted through our sales channels.

• The owner authorises The Parrot House to use images, descriptions, and information about the parrot for marketing purposes.

6. Pricing & Offers

• The owner may suggest a selling price; however, The Parrot House will provide a recommended price based on market value and current demand.

• The Parrot House reserves the right to negotiate reasonable offers on behalf of the owner unless otherwise instructed in writing.

7. Payment to Owner

• Once the parrot is sold, the owner will receive the final sale amount minus the 20% commission.

• Payments are issued within 7–14 working days after the sale is completed and cleared.

• Payments will be made via bank transfer unless otherwise arranged.

8. Withdrawal from Sale

• Owners may request to withdraw their parrot from sale.

• If the parrot has already been marketed or significant sales work has been completed, The Parrot House may charge an administrative fee of up to £50 to cover costs.

• If an offer was already accepted by a buyer, withdrawal may not be permitted.

9. Welfare & Ethical Standards

• The welfare of all parrots is our top priority.

• Any parrot showing signs of illness, distress, or unsafe behaviour may be removed from sale until veterinary clearance is provided.

• The Parrot House does not guarantee sale times or outcomes.

10. Liability

• While The Parrot House takes all reasonable care in handling and marketing parrots, we are not liable for unforeseen illness, behavioural issues, or changes in the parrot while in our care.

• Owners must disclose all known health or behavioural issues. Failure to do so may result in removal from sale and potential fees.

11. Agreement

By entrusting a parrot to The Parrot House for sale, the owner confirms:

• They are the legal owner of the parrot

• They agree to the 20% commission fee

• They understand and accept all terms stated in this policy

The Parrot House – Selling & Sales Terms

1. Selling Through The Parrot House
By choosing The Parrot House to sell your parrot, you authorise us to advertise, promote, and manage the sale on your behalf.

2. Commission
A fixed 20% commission is taken from the final sale price. The remaining balance is paid to you once the sale is completed.

3. Accuracy of Information
You agree that all information you provide about your parrot—age, species, health, behaviour, and ownership—is accurate and truthful. Any false or missing information may result in refusal of sale.

4. Ownership Confirmation
You must be the legal owner of the parrot or have full written permission from the legal owner to sell the bird through us.

5. Pricing & Negotiation
We will help determine a fair market price. Unless stated otherwise, The Parrot House may negotiate reasonable offers to secure a successful sale.

6. Marketing & Advertising
You allow The Parrot House to take photos, create descriptions, and advertise your parrot across our platforms, including our website and social media.

7. Payment Terms
Payments are issued within 7–14 working days after the sale is finalised. Payments are made via bank transfer unless another method is agreed in advance.

8. Withdrawal From Sale
You may withdraw your parrot at any time. If marketing work has already been completed, a small admin fee (up to £50) may be charged.

9. Parrot Welfare
If your parrot becomes ill, distressed, or shows unsafe behaviour, we may temporarily pause or permanently remove the listing until suitable clearance is provided.

10. No Guarantee of Sale
While we take all reasonable steps to advertise and promote your parrot, The Parrot House cannot guarantee how quickly a parrot will sell or that it will sell at all.

11. Liability
The Parrot House is not responsible for unforeseen health issues, behavioural changes, or any misrepresentation provided by the owner.

12. Acceptance of Terms
By submitting your parrot for sale, you agree to these Selling & Sales Terms and confirm your acceptance of The Parrot House’s Commissioned Sales Policy.

13. Optional Bird Care During Selling Period
If you choose for The Parrot House to look after your parrot during the selling period, additional costs will apply. These costs cover food, housing, enrichment, welfare checks, and general day-to-day care. Charges are ongoing and will depend on how long your bird remains with us before being sold. If you wish to use this service, all care arrangements and fees will be discussed and agreed with you in advance. All care fees must be paid in full before the final balance is issued to you.